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Messages - ComputerGeek96

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Thank you for the reply, that helps a lot.  Just for my education, you confirmed what I suspected on the windows account but are their other admin accounts that changing the password for will break the system just so I am thorough in my investigation??

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I have a client who was recently hacked.  everything has been secured except the Oaisys recording server.  I did not install the system.  I am pushing to get the default admin user account "oaisys" password changed.  the people that are supporting the software say that changing the password will break the system.  I've seen several times before where changing passwords will break scripts or other processes where a password has been hard coded in a task or something but not as they describe.  I can't fathom any reputable software would make it so you cannot change the password without permanently breaking it.  Can someone here confirm or deny what these people are saying??

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