Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Toggle Forwarding on and off for ring group

« on: February 23, 2022, 12:04:55 PM »

So I set a call forward always alternative to the destination of the system speed call. Then used the FAC for "DND Remote" and "DND Cancel Remote" which worked. If you guys know a better way let me know. Sometimes these requests take some thinking.

2

Mitel MiVoice Business/MCD/3300 / Toggle Forwarding on and off for ring group

« on: February 23, 2022, 11:02:34 AM »

Calls come in from a transfer only mailbox out of a MLAA and ring to a ring group with 5x IP phones. I built a system speed call with an external number the want calls to hit sometimes. Customer wants the calls to ring to the ring group, but they want to be able to send calls to the speed call sometimes and toggle this on/off themselves. How would you guys set this up?

3

Mitel SX200, SX2000, and older SX platforms / Mitel SX-200 PMS Debug or Trace

« on: February 23, 2022, 09:46:34 AM »

Is there any way to trace the data ports on the SX-200. I know you can do this for PRI through port 2002 but wondering if anyone knows if there is a similar method for the ports assigned in Form 12 to see the raw data for PMS ports themselves.

4

Mitel MiVoice Business/MCD/3300 / Re: Embedded Mail not Answering

« on: May 13, 2021, 03:30:54 PM »

I am trying to think, would Interconnect Restriction prevent this? What happens if another admin user calls the extension and is transferred to voicemail. It almost seems the way you describe it that outside callers can't reach the VM hunt group.

5

Mitel SX200, SX2000, and older SX platforms / Re: SX-200 ICP 3.0 or 4.0 software

« on: May 13, 2021, 03:26:43 PM »

Yeah I found documentation that local upgrade via CF and is supported (FTP upgrade is not supported for 2.0 to 5.0). I have a SX-200 MX Controller that I pulled off the shelf in my office that would not boot that was found in a recycling pile, diagnosed it, pulled a DSP card out of the MMC slot, and got it to boot! I want clone the drive and then practice a local software upgrade on it via CF before heading to the field to do this.

I then want to though the original drive with older software/licensing back in and use it in my lab in the office for testing things. Does anyone know of a backdoor way to reset a SX-200 password without going through support. I have read this is possible on the 3300. Not worth spending the money to get SX-200 certified at this point with it just getting announced to be EOL (certified in 3300 and 470) and want to use it as a lab system.

6

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 EOL?

« on: May 13, 2021, 01:54:34 PM »

can you migrate SX200 licenses to 3300?

7

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 EOL?

« on: May 12, 2021, 01:07:22 PM »

nevermind, found in InfoChannel in MiAccess

8

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 EOL?

« on: May 12, 2021, 12:25:34 PM »

where can I find that EOL notice for the SX-200 you referenced

9

Mitel SX200, SX2000, and older SX platforms / Re: SX-200 ICP 3.0 or 4.0 software

« on: May 12, 2021, 10:51:32 AM »

I am nervous to jump so many major release at once

10

Mitel SX200, SX2000, and older SX platforms / SX-200 ICP 3.0 or 4.0 software

« on: April 30, 2021, 03:19:12 PM »

Does anyone have 3.0 or 4.0 software they can PM over? Mitel has taken down so much legacy documentation and software.

11

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX-200 Adding a SIP phone

« on: June 16, 2020, 09:59:31 AM »

We quoted an Engenius design. Thanks.

12

Mitel MiVoice Business/MCD/3300 / SMDR Maintenance Command

« on: June 16, 2020, 09:55:22 AM »

How would I have the LOGSYS READ SMDR command to output all the outgoing calls to a specific area code (example 774 area code). I played around with the MATCH but it is not doing what I need it to do.

13

Mitel SX200, SX2000, and older SX platforms / Mitel SX-200 Adding a SIP phone

« on: June 08, 2020, 04:52:52 PM »

Is there a way to add a SIP phone to a Mitel SX-200 through some sort of ATA or other device that the SIP phone would register to and convert the SIP to analog to connect to an ONS port.

Looking at a wireless solution to broadcast through a whole hotel, and thinking DECT might not work.

14

Mitel MiVoice Business/MCD/3300 / Mitel MiVB 8.0 with 5312, 6920, and 6940 phones and TAPI

« on: May 27, 2020, 11:57:35 AM »

Is there a TAPI driver i can install on Win 10 to work with my phone(s). I have found the programming instructions in the manual to allow TAPI control in the COS of the phone., and wanted to integrate the TAPI support of the ticketing software I use.

15

Mitel SX200, SX2000, and older SX platforms / Re: Hotel Voicemail Message Upon Arrival

« on: March 26, 2020, 08:44:47 AM »

Yeah the gentleman that submitted this request seemed on the older side. Maybe his best days were in the 90s. They are using embedded voicemail on a SX-200 ICP AX Controller. I told them that this is not possible on the system he is on.