Messages

1

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: July 01, 2018, 08:03:40 PM »

It should be license limitation.
So we have no choice.
Stick with Mitel phones
Thank you for your help!

2

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 27, 2018, 10:35:41 PM »

Hi, TE
I followed your instruction and create a new sip extension.
Actually same process as before.
Remove passcode and no authentication.
But still got same 403 error. Tried several software (xlite/3cx/eyebeam)

3

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 27, 2018, 12:24:47 PM »

PBX sip port 5060 udp, local sip port random
I tried 3cx softphone and got same result
There is one Mitel sip phone in system and works fine
The whole system was configured by anther technician one year ago.
I am a recruit for Mitel devices, so I am not sure about the configuration.

4

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 27, 2018, 12:45:32 AM »

Hi, TE
Thank you for your time and patience.
Here is the log.
In MiVoice 250 turn off in-bound authentication.
In eyebeam input user name (extension number)& password (passcode)
Authorization user name keep blank
Domain is pbx ip
ebybeam debug log:
[18-06-27]00:31:59.459 | Info (more) RESIP | "Root System Cert Store opened" |
[18-06-27]00:31:59.460 | Info (more) RESIP | "22 certs loaded of type 1" |
[18-06-27]00:31:59.460 | Info (more) RESIP | "My System Cert Store opened" |
[18-06-27]00:31:59.460 | Info (more) CCM | "Creating transport... [URI:1000@192.168.2.9]" | sua::CSIPAccess::CTransportCreator::Start
[18-06-27]00:31:59.460 | Info (min) CCM | "Not using firewall SIP proxy. Reasons:   [URI:1000@192.168.2.9]" | sua::CSIPAccess::CTransportCreator::UseFirewallSIPProxy
[18-06-27]00:31:59.461 | Info (more) RESIP:TRANSPORT | "Creating UDP transport host= port=9296 ipv4=1" |
[18-06-27]00:31:59.461 | Info (more) CCM | "DSCP marking is already set correct for SIP or DNS signaling socket, where socket=1276, where transport type=3, where resip file is W:\HEAD\SUA\Library\sipfoundry\main\resip\stack\InternalTransport.cxx, where resip line # is 122, where DSCP value=0" | sua::CCMAfterSocketCreationFuncPtr
[18-06-27]00:31:59.461 | Info (more) RESIP:TRANSPORT | "Creating TCP transport host= port=9296 ipv4=1" |
[18-06-27]00:31:59.461 | Info (more) RESIP:TRANSPORT | "Creating TLS transport for domain  interface= port=9297" |
[18-06-27]00:31:59.462 | Warning (min) RESIP:DNS | "local hostname does not contain a domain part" |
[18-06-27]00:31:59.586 | Info (more) RESIP:DUM | "Got a DumFeatureMessage0418B4C8" |
[18-06-27]00:31:59.708 | Info (more) RESIP:DUM | "Got: SipResp: 403 tid=9c17c2201916d05f cseq=REGISTER contact=1000@192.168.2.9:5060 / 1 from(wire)" |
[18-06-27]00:31:59.708 | Info (min) CCM | "Response code to SIP request did not match any entry specified in retry-response-list. Response: 403[URI:1000@192.168.2.9]" | sua::CSIPRegistrationWatcher::OnSIPRegistrationDestroyed

5

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 23, 2018, 08:54:49 PM »

If I turn off Authentication, the softphone will show 401 unauthorized.
Any other settings I need to change?
Or licence limitation?

6

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 21, 2018, 06:06:08 PM »

Thank you for your help.
The static binding is off.
Like I mentioned, I just set everything (username/password/passcode) to extension number.
So I am sure inputting correct information to softphone.
I read several posts, it looks quite simple.
But I just can't make it work.
Any suggestions?

7

MiVoice Office 250/Mitel 5000 / Re: Sip softphone mobile client

« on: June 20, 2018, 11:01:31 PM »

I have a different issue with the sip softphone (eyebeam).
In MiVioce 250, I created a sip phone and set in-bound authentication username / password (all are extension number for simple)
When the softphone tried to register, it got 403 - Forbidden.
Anything wrong I did?