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MiVoice Office 250/Mitel 5000 / Re: Need software or firmware for Mitel 5000 CP

« on: May 01, 2018, 12:13:07 PM »

I have a Mitel 5000 CP HX Controller v6.0(R28) v6.0.9.61 but the Admin&Diag software I have is for DB v6.0.11 which doesn't work (mismatch).
So I either need v6.0.9 DB software or firmware 6.0.11.
I've tried to contact my Mitel vendor -> no help.
I've tried to contact Mitel directly -> no help -> they don't deal with end users -> told me to contact a partner.
Contacted another local partner -> no help.
I would like to get access to the downloads section at mitel.com but they will not activate my account.

Frustrated by the lack of support.  Thanks for this website!

Your Vendor/Support company should be able to provide it.

The version you are after is the 6_0_9_57-DBP_Plugin (the numbers & versions don't quite tally up)

I believe you have to be a registered Mitel technician/partner in order to get to the downloads section on the Mitel website so your best bet is your vendor.