Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Call transfer does not return to original station if no answer

« on: November 08, 2024, 03:55:44 AM »

Check the destination DN's 1st alt routing and the COS option call forward no answer timer. The first alt routing may be set to voicemail or the user has set call  forward no answer to VM ?

The call forward no answer timer dictates how long before forwarding and is probably lower than the no answer recall timer

2

Mitel MiVoice Business/MCD/3300 / Re: Problem with phone 4025 when picking up the handset

« on: August 16, 2024, 06:21:35 AM »

Check class of service option ringing line select is enabled

3

Mitel SX200, SX2000, and older SX platforms / Re: Are there any SX2000 Lights Still Around

« on: June 26, 2024, 11:23:07 AM »

Yes we still have a couple kicking around. More and more difficult to maintain so slowly migrating to new systems

4

Mitel SX200, SX2000, and older SX platforms / Superconsole 1000 on SX 2000 ring burst

« on: November 10, 2023, 05:25:26 AM »

Hi

I understand that the SS 1000 console can provide repeated ring bursts at intervals for incoming calls while on a call. We have no remote access to the SX2000 and is anyone able to confirm before we go out these please.

1. can it be done. It does say in the console user guide that this can be set at system level ?

2. how to program it. I assume it's a COS timer some ware but it's been so long that I programmed CDE in an SX2000 I cant recall

Thank you

5

Mitel SX200, SX2000, and older SX platforms / Re: How to login to Sx2000

« on: March 07, 2023, 07:05:10 AM »

Sorry missed a bit

So when the tracker comes up tracker 2650 on-line Type ;ME This enables the Maintenance Mode

Press the <RETURN> The Tracker responds with OK then enter Ctrl and W keys refreshes the screen and presents one of the SX-2000 maintenance modes on the Maintenance Terminal screen.

6

Mitel SX200, SX2000, and older SX platforms / Re: How to login to Sx2000

« on: March 07, 2023, 07:02:03 AM »

Type ;ME This enables the Maintenance Mode

Press the <RETURN> The Tracker responds with

7

Mitel SX200, SX2000, and older SX platforms / Re: How to login to Sx2000

« on: January 27, 2023, 04:16:01 AM »

Correction

If your accessing via a tracker you may need to enter the tracker password the default is PASSWORD in upper case then type ;ME before using Ctrl and W

8

Mitel SX200, SX2000, and older SX platforms / Re: How to login to Sx2000

« on: January 25, 2023, 03:41:38 AM »

If your accessing via a tracker you may need to enter the tracker password usually PASSWORD in upper case then use CTL +Q or CTL +W

9

Mitel SX200, SX2000, and older SX platforms / Re: How to login to Sx2000

« on: January 24, 2023, 05:12:46 AM »

Are you getting past the tracker password ?

10

Mitel MiVoice Business/MCD/3300 / Re: Wakeup call

« on: October 28, 2022, 04:47:13 AM »

Or by using the FAC

11

Mitel MiVoice Business/MCD/3300 / Re: Call Flows

« on: September 16, 2022, 08:14:43 AM »

sorry that's not what your looking for

12

Mitel MiVoice Business/MCD/3300 / Re: Call Flows

« on: September 16, 2022, 08:13:16 AM »

Yes

VM Options / enable prompts on transfer set to false

13

Mitel MiVoice Business/MCD/3300 / Re: Cisco CUCM to Mitel Configuration Guide

« on: July 12, 2022, 07:24:10 AM »

Hi Ralph

Yes includes SIP trunk info for both Mitel and Cisco

Saved doc to

https://www.transfernow.net/dl/202207122cQIdhXn

14

Mitel MiVoice Business/MCD/3300 / Re: Cisco CUCM to Mitel Configuration Guide

« on: July 12, 2022, 04:17:51 AM »

Hi Ralph

I do have a Mitel doc

Configure the Mitel 3300 for use with
Cisco Call Manager

It's pretty old 2010 but I can send it to you if you wish. How do I do that ?

15

Mitel MiVoice Business/MCD/3300 / Re: Caller ID not showining originating caller on forward to external hot desk user

« on: July 01, 2022, 06:50:09 AM »

Try SIP Peer profile / Calling line ID / Public Calling Party Number Passthrough