Messages

1

MiVoice Office 250/Mitel 5000 / Re: What's new in 6.3

« on: December 16, 2017, 12:38:37 PM »

Is there anyway to get the Beta release before then?  Also can anyone point me to the application 5.1 documentation?   I can't seem to find it anywhere.

2

MiVoice Office 250/Mitel 5000 / Re: SIP Trunk and IP Phone Audio

« on: September 21, 2017, 11:02:19 AM »

@sarond Yeah it is a totally different system all together.  But I did the echo cancellation still possibly applied.

3

MiVoice Office 250/Mitel 5000 / Re: SIP Trunk and IP Phone Audio

« on: September 20, 2017, 02:33:23 PM »

Awesome! Thanks for the help and I will give it a try.

4

MiVoice Office 250/Mitel 5000 / Re: SIP Trunk and IP Phone Audio

« on: September 20, 2017, 09:19:46 AM »

Thanks for the response.  There current environment is an Avaya system hooked up to a PRI.  The environment they are testing is Mitel 250 with a 5330 IP phone going over a SIP trunk. Is there a setting I can change to help with this?

5

MiVoice Office 250/Mitel 5000 / SIP Trunk and IP Phone Audio

« on: September 19, 2017, 05:29:58 PM »

This is a weird one.  I have a client that I setup a demo box on location to try out our SIP trunking and demo the phone system.  Every test call we have done sounds great to us.  The client has let a few users try out the phones for outgoing calls and we have had a couple complaints only from 2 of the users saying this.  "I just got off the phone with a guy at Joe Smith and I experienced what I think was what Bob was talking about where I started to talk at the same time he was talking and it sounded like it cut him off so I couldn’t hear him."

Has anyone heard of something like this?

Any help would be much appreciated.