Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000/MVoice 250 Vmail to Email stopped functioning

« on: June 19, 2017, 12:47:24 PM »

Under System>Devices and Feature Codes>Email Gateway  what sections do you have filled in with information?

There should be something in

Administrator Email Address
Email Real Name
Email SMTP Port
Email SMTP Server
Email System
Email Username
Gateway Password

2

MiVoice Office 250/Mitel 5000 / Re: Admin account password blanked out

« on: June 16, 2017, 06:29:19 PM »

I ended up using a Mitel partner do it for us and it was really the best/easiest option.

3

MiVoice Office 250/Mitel 5000 / Admin account password blanked out

« on: June 13, 2017, 07:06:11 PM »

Hello All,

To start off I have really appreciated all of the info that has been made available here.

So we just upgraded to to V6.2 Mivoice office and we had several users with no password listed. When opening up  DB Programming a message would pop up about the accounts with no passwords. This included the admin account.  I added usernames and passwords to all of the accounts as well as the admin account.  The password I set for the admin account was different from the one we had originally set so after I was back in DB Programming I cleared it out (setting it back to how it had been)

You can probably see where this is going. I now cannot log into DB programming since it won't allow the password field to be blank, which makes sense.  I am able to log into the AWP the web portion with no password but I am obviously unable to reset the admins account password from there.

I understand it is a ridiculous place to have gotten myself and I am wondering if there is a way out.  I would appreciate and help you might send over.
Thanks

4

MiVoice Office 250/Mitel 5000 / Re: Voicemail to Email Issue

« on: June 13, 2017, 06:36:52 PM »

We recently ran into the same issue when we upgraded to V6.2 but only after we also upgraded our Exchange to 2016.  The issue was resolved by adding Administrator Email Address;Email Real Name; Email Username (domain\username); Gateway Password. All of those fields were from the same email/user.