Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Adding Removing agents from agent skill group

« on: November 06, 2024, 05:31:16 AM »

system propreties -> system administration -> admin Policies :  add a new Policy with read/write access to the menus you need.
then go back to :
system propreties -> system administration -> User Authorization Profiles :

create a new user
tick : system admin
system admin policy name : choose the profile that u create.

now you can logging into the mivb with this user.

2

Mitel MiVoice Business/MCD/3300 / Re: After changing server-manager password in EX controller, E1T1card dose not show

« on: November 05, 2024, 10:50:49 AM »

check :

Hardware Module in the Mivb and also :

Trunks -> Entreprise Gateway -> Gateway trunk Descriptors

3

SIP On Mitel / Re: Turn OFF backlight on 6940 SIP?

« on: September 11, 2024, 11:21:15 AM »

Miscellaneous
Backlighting - Enabled

4

Mitel MiVoice Business/MCD/3300 / Re: SIP trunk calls are disconnected on Mitel phone EXTs and Analog phone EXTs

« on: September 11, 2024, 11:15:42 AM »

do you have any pcap trace ?

5

Mitel MiVoice Business/MCD/3300 / Re: Can I change the displayed information on a 6905?

« on: September 11, 2024, 11:10:10 AM »

no , this is by design

6

Mitel MiVoice Business/MCD/3300 / Re: Caller-ID on transfers broken after upgrading to 10.1

« on: September 11, 2024, 10:15:49 AM »

if these are internal calls, set to Yes: Display Held Call ID on Transfer
if these are calls from outside, you should change this option for the COS of the Sip trunk

7

Mitel MiVoice Business/MCD/3300 / Re: Flashing a 6940 back to MINET

« on: January 18, 2024, 10:34:50 AM »

do u need another version ?

8

Mitel MiVoice Business/MCD/3300 / Re: Flashing a 6940 back to MINET

« on: January 18, 2024, 09:34:31 AM »

I forgot to mention that there are two types of firmware but with the same name. one for the 69xx and another for the 69xxW (wifi)

9

Mitel MiVoice Business/MCD/3300 / Re: Flashing a 6940 back to MINET

« on: January 18, 2024, 08:29:48 AM »

maybe the issue comes from the tftp server you are using.
try with tftp64
disables windows firewall.
otherwise prepare an anydesk access, I can take a look if you want.

10

Mitel MiVoice Business/MCD/3300 / Re: Flashing a 6940 back to MINET

« on: January 17, 2024, 02:22:57 PM »

Can you share screenshot of the error, also your tftp server?

11

Mitel MiVoice Business/MCD/3300 / Re: Flashing a 6940 back to MINET

« on: January 17, 2024, 11:42:38 AM »

you need to export the firmware from Ipbx and put into a tftp server on your computer .

12

Mitel MiVoice Business/MCD/3300 / Re: MiVM, Micollab, MBG version required for 69xxw IP phones?

« on: November 10, 2023, 01:10:46 PM »

no need to upgrade.

for version 69xxW you just need to install a small patch to inject the new firmware.

13

Mitel Software Applications / Re: Migration of MiCollab VM to a New VMware Cluster

« on: November 09, 2023, 03:34:11 PM »

If you keep the same micollab version you can migrate.
You need mitel software assurance (swa) only if you need to upgrade the micollab version or to rise a case with mitel support.

14

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5300 phone EOL / EOS

« on: October 31, 2023, 01:26:58 PM »

attached

15

Mitel MiVoice Business/MCD/3300 / Re: Mitel TA7102 fax woes...MiVB 8.0 SIP trunks

« on: October 31, 2023, 12:58:33 PM »

set up authentication under the SIP tab.
Use the dropdown to select "username" under Priority Criteria.
put in the extension number under "Username Criteria".
Disable Validate Realm.
Put the extension number under User Name and then the password must match what you put in the PBX.
under the registration tab select "Enable" from the drop down for both register and messaging.