Messages

1

MiVoice Office 250/Mitel 5000 / Re: NAT IP phones to PS1 or base server?

« on: May 09, 2017, 12:07:24 PM »

You will need to have 2 separate public IP addresses, one with ports forwarded to the Base chassis, and one with ports forwarded to the PS-1. The remote IP phones should be programmed to connect back to the public IP address of the Base; but the UDP ports for RTP need to be forwarded on both public IPs.

In DB Programming, you will need to enter the public IP address of the Base under System > Devices and Feature Codes > IP Connections > (P6000)Processor Module > NAT IP Address; put the public IP of the PS-1 under System > IP Settings > System NAT IP Address (changing these fields requires a reboot to take effect)

2

MiVoice Office 250/Mitel 5000 / A203 Voice Mail System Link Down on newest version 6.2 SP2 (6.2.5.80)

« on: April 19, 2017, 04:49:30 PM »

The other day I installed the latest 6.2 SP2 software on a couple of MiVoice 250 systems that are sitting in our office waiting to go out to customer sites. They are both clean installs, not converted databases, and there's nothing really programmed on either of them yet, but both of them have gotten multiple A203 Voice Mail System Link Down alarms since the update

Not sure if anyone else out there has run into this yet, just wanted to give a heads up in case there's a bug before anyone else causes themselves unnecessary headaches with an update