Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Direct Dial IVR

« on: May 23, 2016, 01:51:20 PM »

Thanks for the reply Ralph.. Unfortunately I'm unsure if there is a number already assigned to the IVR as it is only initiated I think on incoming calls when the main line is engaged. Is there a way I can check its configuration?

2

Mitel MiVoice Business/MCD/3300 / Direct Dial IVR

« on: May 23, 2016, 12:22:31 PM »

Hi All

I'm  using the 3300 and would like to be able to dial the IVR directly from an external number. I can assign external DiD numbers to extensions and if I dial any of the unassigned DiDs it sometimes go to the IVR but I would like to assign one number that permanently does it. Can anyone assist?