Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5340e chooses when to ring or not (ringer sound only.)

« on: May 18, 2016, 08:37:38 AM »

dg,

We are waiting for your repport!

I can confirm the Bug on 5330e and on 5320, On ACD and non-ACD user.



    Release level: 7.1
    Active software load: 13.1.0.33
    Inactive software load: Not available.
    System relink: No relink has been applied.
    Call Control relink: No relink has been applied.
    Platform: CX-II, 512MB of RAM

Thanks for feedback

2

Mitel MiVoice Business/MCD/3300 / Phone flashing but not ringing

« on: May 17, 2016, 11:45:56 AM »

We have some users stating that they have seen there 5320 and 5330e phones flashing so they pick up the handset a caller is on the line.
The phones flash but does not ring.  When the next call comes in the phone works correctly, flashing and ringing.

We are having an intermittent issue that is occurring across multiple users with 5320 and 5330 handsets. When receiving calls they do not get any ringing from the phones speaker but the notification light is flashing and the call details are showing on the phone screen. The phones are idle when this is happening. It happens for external SIP calls to their DID numbers and for internal calls.

CX-II Release 7.1
SOFTWARE:13.1.0.33

3

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 - 5320 Phone flashing but not ringing

« on: May 17, 2016, 11:37:57 AM »

Same prob here 
Same with CX-II Release 7.1 SOFTWARE:13.1.0.33

We have some users stating that they have seen there 5320 phones flashing so they pick up the handset a caller is on the line.
The phones flash but does not ring.  When the next call comes in the phone works correctly, flashing and ringing.

We are having an intermittent issue that is occurring across multiple users with 5320 and 5330 handsets. When receiving calls they do not get any ringing from the phones speaker but the notification light is flashing and the call details are showing on the phone screen. The phones are idle when this is happening. It happens for external SIP calls to their DID numbers and for internal calls.

CX-II Release 7.1
SOFTWARE:13.1.0.33

4

Mitel MiVoice Business/MCD/3300 / Re: No ringing on the desk phone speaker for incoming call when the phone is idle

« on: May 17, 2016, 11:16:20 AM »

Same exact problem here,  it happens randomly on every phones... ANNOYING!

Anybody had a fix??