Messages

1

MiVoice Office 250/Mitel 5000 / Re: Internal V.M. Backup alarms

« on: January 12, 2016, 04:17:37 PM »

ok thank you very much i will try it out.

2

MiVoice Office 250/Mitel 5000 / Internal V.M. Backup alarms

« on: January 12, 2016, 12:22:16 PM »

[2016-01-10 23:00:08] WARN  Phone system is already being programmed by a Backup Database Save session.   Would you like to over-ride the current lock? Yes

OK so this is an alarm that i have been getting for the past 5 days and i don't know what it means can anyone help?

3

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 Calls wont disconnect after hitting Auto Attendant

« on: September 01, 2015, 10:33:35 AM »

Thank you for the reply, this is how i have the system set up.

2 LS lines come into system and ring to AA. they can pick 1-3 for the employees, Timeout on AA goes to hunt group. after the calls come out of the AA then its either answer or let go to v.m. on certain phones. If the call is answered then everything goes fine with the call, normal volume no scratchiness. Caller hangs up and line stay locked up on phone system side. have to take keys to the 66 block. to release the lines.

If i set up the calls to come into the system and just ring a hunt group or the phones themselves then there are no problems at all with any of the calls or the phone lines.

4

MiVoice Office 250/Mitel 5000 / Mitel 5000 Calls wont disconnect after hitting Auto Attendant

« on: August 31, 2015, 06:43:14 PM »

Hello,

I have a Mitel 5000 v6.0.9.1 that has 2 LS lines going into it. When the main call comes in, it hits an AA and then gets transferred out to one key dialing. if the call is answered or not answered the call will never disconnect. If i route the calls straight to a phone or hunt group or anything but the AA the calls will disconnect. Any thoughts will be helpful.


thanks