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Messages - veroden

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MiVoice Office 250/Mitel 5000 / Re: PolyCom Soundstation IP 5000 on Mitel 5000CP - Soft Keys
« on: October 24, 2014, 10:29:54 AM »
Ah I see. If I set it up as a house phone will they still be able to dial extensions? Sorry if I sound like a noob :)

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MiVoice Office 250/Mitel 5000 / PolyCom Soundstation IP 5000 on Mitel 5000CP - Soft Keys
« on: October 24, 2014, 09:08:00 AM »
We have a PolyCom Soundstation IP 5000 connected to our Mitel 5000 CP via SIP. Is there any way to program/customize the keys on it? I have looked everywhere and can't seem to find a yes or no answer on this. The issue we are having is on the Polycom phone there is a 'New Call' key, which is fine and dandy, but if the party needs to call an outside line they have to press '8' first. We were hoping we could add a soft key that says 'Outside Call' or something like that instead of telling them to press 8.

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