Messages

1

Mitel SX200, SX2000, and older SX platforms / Mitel 2000 trunk card PINOUT

« on: April 06, 2015, 08:14:06 AM »

Hello,

I am installing a Mitel 2000 trunk "MC340BA", does anyone know what the PINOUT is for the 8 trunks?

Thanks

2

Mitel Software Applications / NuPoint Fax Questions

« on: March 22, 2015, 09:42:53 PM »

Hello,

I heard NuPoint can receive fax and send fax from PC.
How does it work?
When NuPoint receive a fax, do i just point it to a mailbox and then it send to email? How do I program this?

Thanks

3

Mitel MiVoice Business/MCD/3300 / Busy Lamp Key on 5550 IP Console

« on: March 10, 2015, 10:19:20 PM »

Hello,

How do I program Busy Lamp Keys on 5550 IP console?
Do I have to program all extensions in PKM in order to have the extensions to be available in 5550 IP console?

Thanks

4

Mitel MiVoice Business/MCD/3300 / Re: IP trunk from site to site does not show caller ID

« on: February 06, 2015, 04:57:14 PM »

Hi Ralph,

It's showing the caller's phone number but the name says IP trunk.

5

Mitel MiVoice Business/MCD/3300 / IP trunk from site to site does not show caller ID

« on: February 06, 2015, 04:15:59 PM »

Hello,

We have 2 PBX, PBX A have PRI and PBX B have users.
When incoming calls comes into PRI, it then rings to reception in PBX B, issues is the caller ID shows IP trunk instead callers caller ID.

6

Mitel MiVoice Business/MCD/3300 / Re: 3300 paging zones

« on: January 27, 2015, 06:44:31 PM »

Just one amplifier.
Can one amplifier have multiple zones?

7

Mitel MiVoice Business/MCD/3300 / 3300 paging zones

« on: January 26, 2015, 09:23:12 PM »

Hello,

I would like to create few paging zones since we have loudspeaker, how do I program paging zones in the PBX?
Once paging zones is setup, how do I set location A for zone 1, location B for zone 2 and location C for zone 3? Is this setup in paging amplifier?


Thank you
 

8

MiVoice Office 250/Mitel 5000 / Re: freeze system

« on: October 06, 2014, 09:01:29 AM »

Hi TE,

yes, I need to do an ADD and not sure how to freeze the system.
Thanks

9

MiVoice Office 250/Mitel 5000 / freeze system

« on: October 04, 2014, 08:46:04 PM »

How do I freeze the system?

Thanks

10

MiVoice Office 250/Mitel 5000 / Re: phantom extension

« on: September 15, 2014, 07:53:31 PM »

If I add the phone to the extension list, what will happen to the 2nd/3rd incoming call? Do I still have to select the key to answer it?

11

MiVoice Office 250/Mitel 5000 / Re: phantom extension

« on: September 15, 2014, 05:25:28 PM »

Tech Electronics,

My customer currently have their old pbx programmed as key system. I am trying to program the 5000 as a key system, so I created a HG with few members (phantom ext.) and these members are programmed as Secondary extension at reception phone, when the phantom ext. rings, it flash on the phone and I have to select the key to answer the call. Is there another way to program the 5000 as key system and it will auto answer when lift handset?

Thanks

12

MiVoice Office 250/Mitel 5000 / Re: phantom extension

« on: September 14, 2014, 08:13:27 PM »

Right now, if the phantom extension rings, it key does flash but I have to press the key to answer. Is there a way I set it so that as soon as I pickup the handset, it will answer the call automatically?

Thanks

13

MiVoice Office 250/Mitel 5000 / phantom extension

« on: September 12, 2014, 05:11:15 PM »

Hello,

I have a phantom extension programmed to appear at ext. 232,  when I called it, I have to press the phantom extension key to answer the call. Is there a way I can program it so that when I pickup the handset it will answers the calls that is ringing at the appearance of the phantom extension?

Thanks

14

Mitel MiVoice Business/MCD/3300 / Re: Scope option 125

« on: July 03, 2014, 10:24:02 PM »

What does the port needs to be program as? untagged voice lan?
What is IP helper? Is it a Mitel application?

15

Mitel MiVoice Business/MCD/3300 / Scope option 125

« on: July 03, 2014, 09:42:27 PM »

I am deploying a PBX with 200+ phones.
I know we can setup multiple scope option 125 with different subnets, how does this work?
What does the port in the switch that the 3300 connects to needs to be programmed as? Trunk port?

Thank you