Messages

1

MiVoice Office 250/Mitel 5000 / Re: Forward Phantom Profile to real phone number

« on: May 29, 2013, 11:22:10 AM »

Good morning,

Thanks for the suggestions. 
We do not want to changes passwords or what so ever. I found what I was looking for after quite a bit of research.

It is just a setting in the system. You have to turn on  'On-line monitoring', so you get the 'advanced options'.
So the Application is forwarding to an digital transition and listens to the user input, and depending if the user hits  8 or 9
the system is forwarding to a phantom profile, and the phantom is forwarding to a specified number. 

I just totally forgot about the 'advanced options menu' you have to turn on to see that setting. 

Thanks again. 

2

MiVoice Office 250/Mitel 5000 / Forward Phantom Profile to real phone number

« on: May 28, 2013, 08:49:25 PM »

G'day.

I have a problem and I really hope you'all can help me with that. We have a 5000CP here.

We have an automated night announcement for after hour calls.
What is set up so far is the announcement (Application 2506), then with digit translation it detects 8 or 9 and forwards it
to a Phantom Profile. That phantom profile is supposed to have a phone number so it can forward it to lets say a cellphone
number for emergencies or anything of that kind, but how or where can I tell the phantom profile to forward???