Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: xrds on April 25, 2012, 01:15:41 PM

Title: Disabling Screen Saver permanently
Post by: xrds on April 25, 2012, 01:15:41 PM

We have hundreds of Mitel 5340 IP Phones, we did a software upgrade 3 weeks ago since then a small group (around 15) of these phone's, Mitel screen saver displays on the phone, when I go into the phone's setting and disable the image, it will only keep the correct screen setting (page 1) for a few hours but then it goes back to Mitel's screen saver.  Does anyone know how to disabe Mitel screen saver permanently, so it will stop coming back?

Title: Re: Disabling Screen Saver permanently
Post by: ralph on April 26, 2012, 02:49:26 PM

Any chance these are going through a MBG teleworker server? 

Ralph

Title: Re: Disabling Screen Saver permanently
Post by: jwolgast on July 03, 2012, 06:57:43 PM

Having the same issue, were you able to find a solution? Anyone else have any ideas? My phone is one that is affected and it is not hotdesking or anything else. Actually our hotdesking ppl are most consistently not having this issue...

ETA: Mitel 3300 system/5330 phone having this issue after an update

Title: Re: Disabling Screen Saver permanently
Post by: ralph on July 03, 2012, 08:07:00 PM

The only way I found to resolve this is to have the MBG and the 3300 both at proper revs.
If you have a newer MBG with older software on the 3300 it will give you grief.

Ralph