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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: tag on February 17, 2009, 07:04:04 AM

Title: 5302 ip phones
Post by: tag on February 17, 2009, 07:04:04 AM
 :o I am having ICP 3300 Mxe R8.0 and i am having probl. with installation 5302 IP Phones .....it have  five different subnets & all other phones are working fine....but 5302 IP Phones work only in system subnet.....So could any one tell me what will be the problem Or what i nned to configure 5302 Phonses in other subnet?

tag
Title: Re: 5302 ip phones
Post by: ralph on February 17, 2009, 08:39:35 AM
Worst phones ever.
I know v2win and some other have fought his way through this.  Hopefully they jump in with the answer.
It has something to do with the DHCP.   Not simple, not fun.

Ralph
Title: Re: 5302 ip phones
Post by: tag on February 17, 2009, 09:16:08 AM
do know what have to add or modify in DHCP....... :(
Title: Re: 5302 ip phones
Post by: v2win on February 17, 2009, 10:01:14 AM
They only work with option 125

What DHCP options are you using in the native vlan or are you using CDP or LLDP to discover the voice vlan?
Title: Re: 5302 ip phones
Post by: tag on February 17, 2009, 11:17:19 AM
i am using CDP & Vlan
Title: Re: 5302 ip phones
Post by: v2win on February 17, 2009, 11:25:59 AM
The 5302 sets dont support CDP.

You will need to get option 125 working on your native vlan for the 5302 sets to discover the voice vlan.
Title: Re: 5302 ip phones
Post by: tag on February 17, 2009, 12:00:45 PM
In the system Vlan is not configured...but on network it is configured...coz administrator do not want to configure on ICP 3300..so what do u think will be the problrm...
Title: Re: 5302 ip phones
Post by: v2win on February 17, 2009, 02:56:05 PM
For the 5302 sets to boot correctly you must have option 125 running on the native vlan.
Title: Re: 5302 ip phones
Post by: chadmaynard on February 17, 2009, 04:24:37 PM
I can verify v2win's answer. I ran into this problem a while back.
Title: Re: 5302 ip phones
Post by: tag on February 18, 2009, 02:51:45 AM
i  have created Option 125 and all other phoes are working...........
Title: Re: 5302 ip phones
Post by: chadmaynard on February 18, 2009, 05:12:42 AM
Option 125 has to be enabled in the native vlan. Not your voice vlan.
Title: Re: 5302 ip phones
Post by: MitelMania on February 18, 2009, 09:03:52 AM
might want to try using the old standby options 128-132  setup.. I find a LOT of mitel phones ship with dismally old firmware and wont support 125 till they get online the first time...  I havent had any issues with the 5302 per say as I only have a few in the field..
-Christopher
Title: Re: 5302 ip phones
Post by: tag on February 19, 2009, 02:42:10 AM
If i change anything on Options does it affect without rebooting?

tag
Title: Re: 5302 ip phones
Post by: Chakara on February 20, 2009, 12:12:00 AM
  Nope, you have to reboot a phone to get it to get a new DHCP lease...

-Chak
Title: Re: 5302 ip phones
Post by: tag on February 22, 2009, 10:59:24 PM
thanx