Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: lemb on February 22, 2012, 03:35:41 PM
-
I've been requested to configure certain extensions that when they dial out the they want to have a perticular number show up on Call Display. There are already a bunch of DID Ranges that have already been configured.
The Extensions they want changed fall within the previously defined DID Ranges. Can I simply add the new DID with CPN Substitution or do I need to first exclude the ext from the current range.
For Example:
Index DID Range CPN Substitution
1 100-199 4444444xxx
2 150 5555555xxx
Or does it need to be like
Index DID Range CPN Substitution
1 100-149 4444444xxx
2 150 5555555xxx
3 151-199 4444444xxx
Thanks
-
I believe you can do it either way, the system will use the most specific mask you may have defined. As a third option you can also do:
1 100-149,151-199 4444444xxx
2 150 5555555xxx
Remember you'll need to add the 2nd index to your digital trunk, and reload the card to get the updated existing index to update on the card itself.
Of if your software version supports it, use the Associated Directory Number form to define a specific CPN sub.