Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: august on January 25, 2012, 07:58:08 PM

Title: Teleworker Password
Post by: august on January 25, 2012, 07:58:08 PM

Is there a way to reset the root (admin) password without re-installing the MSL?

The customer lost the password.

Thanks.

Title: Re: Teleworker Password
Post by: ralph on January 25, 2012, 08:33:40 PM

I'm afraid that's going to be a re-install.
I hope I'm wrong.

Ralph

Title: Teleworker Password
Post by: v2win on January 26, 2012, 02:25:00 PM

Try booting into interactive mode I think you can reset it there

Title: Re: Teleworker Password
Post by: Mitel100 on January 26, 2012, 04:02:13 PM

Yes it can be done. I have a doc I created, send me your email and I will send across.

Title: Re: Teleworker Password
Post by: august on February 20, 2012, 09:05:30 PM

Thanks Mitel100,

It's working now!!

Title: Re: Teleworker Password
Post by: zac2810 on March 02, 2012, 03:18:11 AM

Hi

Do you still have this doc? are you able to send it to me as I am stuck on the same problem.

Thanks

Title: Re: Teleworker Password
Post by: august on March 02, 2012, 06:36:00 AM

Send me your email, I will forward it to you.

Title: Re: Teleworker Password
Post by: Kurt on March 06, 2012, 12:11:19 PM

Is the doc confidential or can you post it on here?

Title: Re: Teleworker Password
Post by: ralph on March 06, 2012, 12:15:20 PM

Don't post passwords yet.
I may start allowing that but I haven't cleared it with Mitel yet.
I don't want to run afoul of things with them.

However...   since Mitel has now put password recovery procedures in the latest edocs of the 3300 it doesn't look like it would be a problem.
Just don't do it yet.

Ralph

Title: Re: Teleworker Password
Post by: msoulier on March 27, 2012, 08:36:22 PM

The procedure should be nothing specific to MSL, a standard procedure for Linux should work fine.

Just make sure you keep the root and admin passwords in sync. They are expected to be by MSL itself.