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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: MitelUK2010 on July 07, 2011, 03:24:06 PM

Title: 3300 ESM Too many active sessions
Post by: MitelUK2010 on July 07, 2011, 03:24:06 PM

Any way to bypass this when you know there are no active sessions?

Title: Re: 3300 ESM Too many active sessions
Post by: ralph on July 07, 2011, 03:29:46 PM

You could try restarting the esm.

Login into the RTC.
enter ts WebServer
enter tr WebServer

This should now allow you to log in to the ESM.

Ralph

Title: Re: 3300 ESM Too many active sessions
Post by: MitelUK2010 on July 07, 2011, 03:34:51 PM

i take it no effect on call processing etc?

Much appreciated

Title: Re: 3300 ESM Too many active sessions
Post by: ralph on July 07, 2011, 04:11:46 PM

No effect on cal processing - just the web server.

Ralph

Title: Re: 3300 ESM Too many active sessions
Post by: MitelUK2010 on July 08, 2011, 02:59:40 AM

This doesnt seem to resolve issue with too many active sessions. As soon as you restart the webserver it responds the same thing.

Thanks

Title: Re: 3300 ESM Too many active sessions
Post by: ralph on July 08, 2011, 06:12:12 AM

Looks like you'll have to reboot.
You should still be able to telnet to it and then setup a reboot schedule.

Ralph

Title: Re: 3300 ESM Too many active sessions
Post by: Kurt on July 08, 2011, 09:05:54 AM

I think you are allowed 5 active sessions. 

make sure your admins are using the LOGOUT button in the ESM when they are done and not just closing their browser.  Sessions start timing out after 30 minutes by default (You can change this in the 3300).

Title: Re: 3300 ESM Too many active sessions
Post by: ralph on July 08, 2011, 09:07:22 AM

Kurt,
Where do you change the session time out?

Ralph