Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Twinsen on May 24, 2011, 03:45:28 AM
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Hey Guys,
I have the ASU II device hooked into our Mitel 3300 controller and I need to remove the device as we no longer need it.
The issue is, when I remove the device I get a warning event within the Mitel controller stating that:
"Catagory Name = Lines
Alarm level = Minor
Total = 166
Unavailable %14
Minor Threshhold = >0
Major Threshold = 20
Critical Threshold = 100 "
Does anyone know how I can remove the enteries for the ASU on the Mitel 3300 Controller and stop these warnings happening with the ASU II device removed?
I can see the device in Analog Services Unit, yet when I try and clear(with the unit powered down) it it states "Device is not deassigned"...
When I try and remove it when it is powered on it states "Device is not man-busied "
I'm suck with where I need to change settings to safely remove the device and stop the warning messages.
Thanks all :->
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You need to delete anything that is programmed on the ASU, then take out the card and ASU programming in the system.
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Sorry to bring up an old post
Did you ever get a solution to this as I have the exact same problem. however all analogue devices are removed from the ASU yet it still gives me the error "Device is not deassigned" when I try to delete the ASU.
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You need to busy out the analogue trunks then remove all associated programming for the trunks and extensions.