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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: toolbox123 on January 11, 2011, 02:00:45 PM

Title: Deleting a non-prime extension
Post by: toolbox123 on January 11, 2011, 02:00:45 PM

Hi All,

I am trying to delete a non-prime extension on a digital phone and I get the following message:

"users are associated with this hosted service

Title: Re: Deleting a non-prime extension
Post by: v2win on January 11, 2011, 03:47:19 PM

delete the name in the telephone directory

See the How-To Here (http://www.mitelforums.com/articles/users-are-assoc-error.php)

Title: Re: Deleting a non-prime extension
Post by: toolbox123 on January 13, 2011, 07:17:35 PM

Damn, forget that area.  Thanks, that worked.

Title: Re: Deleting a non-prime extension
Post by: Chakara on January 15, 2011, 11:35:21 PM

  Is this new - I've got systems out there with numerous "abandoned" directory entries.

-Chak

Title: Re: Deleting a non-prime extension
Post by: ralph on January 16, 2011, 06:38:02 PM

I think I know what you mean by "abandoned" directory entries.
I've seen the same thing on our systems.
I'm thinking this may be related to numbers that were deleted that were not resilient at the time.
I'll have to dig into it a bit more.

Ralph

Title: Re: Deleting a non-prime extension
Post by: v2win on January 16, 2011, 07:03:17 PM

I believe this started with SDS.