Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: rotary dial tommy on January 13, 2018, 06:04:44 PM
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Working on an old sx2000 lightware 34 with an even older AVT voicemail with T1 intergration . The message waiting lamps are no longer are being illPFNHFNuminated on new message received . Any ideas or where to look . Thanks . I hate working weekends >:(
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There are a couple of things to try:
1) Set up an extension with the same cos. Manually dial the MWI on and MWI off codes to see if there is a delay between when you hit the last digit and when the lamp turns on. If there is a delay, you'll have a digit conflict that you're going to have to find.
2) I don't know the AVT so this "depends". Check all the ports to be sure they are not out of service.
Have you tried just rebooting the AVT?
Ralph
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You are right on about digit conflict the msg waiting code in the Mitel is *29 in the AVT some how the code got to 29 . I changed it to *29 and it is lighting lamps again . The lamps are a little out of sync but I can take care of that on Monday while they are closed except for me and the sight contact , I love working holidays . Maybe this will change their minds about getting rid of that boat anchor AVT in december I replaced the hard drive the voicemail was down . They got the ROI on it years ago . this was a good voice mail system in the 1990's .