Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Frontline on January 12, 2018, 12:09:31 PM

Title: AA transfer prompt
Post by: Frontline on January 12, 2018, 12:09:31 PM

Is there a way to disable the auto attendant transfer prompt so callers do not hear "you are being transferred to..."?

200 AX running 5.0 software

embedded VM


TIA!

Title: Re: AA transfer prompt
Post by: acejavelin on January 12, 2018, 02:26:45 PM

Yes... I believe it's in the docs, it uses Technician Function codes on a per mailbox basis that you have to edit via the admin mailbox in the TUI.  Not at my desk at the moment, but I am pretty sure it is in the System Administrator's Mailbox section of the Folio file.

Title: Re: AA transfer prompt
Post by: Frontline on January 12, 2018, 03:20:11 PM

I found the technician function codes for call forwarding, but not for removing that prompt. I'll keep looking

Thank you

Title: Re: AA transfer prompt
Post by: acejavelin on January 12, 2018, 04:20:04 PM

Quote from: Frontline on January 12, 2018, 03:20:11 PM

I found the technician function codes for call forwarding, but not for removing that prompt. I'll keep looking

Thank you

Actually, that might be what I was incorrectly thinking of because I can't find it after looking for a few minutes.