Mitel Forums - The Unofficial Source

Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: marc.besson on October 17, 2017, 05:16:34 AM

Title: MX-ONE and TA710x - Voice issue
Post by: marc.besson on October 17, 2017, 05:16:34 AM

Hello,

As part of our MX-ONE deployment we are deploying subsidiaries with analog dect phone. To minimize the cost, we have decided to go with TA710x adapter to connect those analog dect phone - configuration which was supported by Mitel.

After having deployed a few sub, voice quality is becoming an issue with lagging and echo. We checked the RTP statistics on the TA and had 0 packet loss - an average jitter of 2ms and an average latency of 12ms.

Has anyone faced a similar issue or could share its TA configuration with us in order to validate ours.

Thanks in advance

Title: Re: MX-ONE and TA710x - Voice issue
Post by: bojo387 on October 20, 2017, 10:39:38 PM

Have you tried isolating between the analog dect and the TA?

Maybe test with an ordinary analog phone instead of analog dect with the TA?

BR/Bojo