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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ianbt001 on September 27, 2010, 07:59:49 AM

Title: 3300 call divert
Post by: ianbt001 on September 27, 2010, 07:59:49 AM

Can the operator on a 5550 console set up a call forward always for an extension and if yes,How ??
Basically the users are used to having the operator turn on and off the call forward during lunch breaks etc and want this on the new system.
I can see how to cancel it from the 5550 console but not how to set it up.

Title: Re: 3300 call divert
Post by: ralph on September 27, 2010, 08:36:10 AM

Try "third party call forward"
<feature code><exten to fwd><fwd destination>


Ralph

Title: Re: 3300 call divert
Post by: ianbt001 on September 27, 2010, 08:42:03 AM

Thanks just worked that out but forgot to allow it in cos. Now all Ok