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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: GuzmanDiaz18 on April 06, 2015, 02:26:59 PM

Title: Problem Mitel 3300 MXE III
Post by: GuzmanDiaz18 on April 06, 2015, 02:26:59 PM

Good evenning;

I have a problem with Mitel 3300 MXE III, when switching to switch core 20 minutes after the connection is lost

Title: Re: Problem Mitel 3300 MXE III
Post by: ralph on April 06, 2015, 03:05:24 PM

I don't understand what the problem is.
Can you expand on what you're talking about?

Ralph

Title: Re: Problem Mitel 3300 MXE III
Post by: x-man on April 07, 2015, 04:17:42 AM

There used to be a problem with the MXe that had a similar problem where the switch would come up and work fine for 20 minutes or so and then everything would lose IP connectivity. This was the L2 switch on the chassis faulty and the only cure was a new chassis. The work around to keep it working was;

"You can issue the command "period 900,mips_reset" without quotations into vxworks and this will reset the L2 switch every 900 secs"

Title: Re: Problem Mitel 3300 MXE III
Post by: lundah on April 14, 2015, 04:26:26 PM

Quote from: x-man on April 07, 2015, 04:17:42 AM

There used to be a problem with the MXe that had a similar problem where the switch would come up and work fine for 20 minutes or so and then everything would lose IP connectivity. This was the L2 switch on the chassis faulty and the only cure was a new chassis. The work around to keep it working was;

"You can issue the command "period 900,mips_reset" without quotations into vxworks and this will reset the L2 switch every 900 secs"

This was the issue and a workaround fix for the original MXe and MXe-II (p/n 50005080, 50005090, 50006211), but I haven't seen this issue yet on an MXe-III. However, since it uses the same chip for the MIPS processor, it's entirely possible this will happen on the III as well. I escalated this issue with Mitel a couple of years ago, we never did figure it out.