Author Topic: A203 Voice Mail System Link Down on newest version 6.2 SP2 (6.2.5.80)  (Read 2009 times)

Offline snowcloned

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The other day I installed the latest 6.2 SP2 software on a couple of MiVoice 250 systems that are sitting in our office waiting to go out to customer sites. They are both clean installs, not converted databases, and there's nothing really programmed on either of them yet, but both of them have gotten multiple A203 Voice Mail System Link Down alarms since the update

Not sure if anyone else out there has run into this yet, just wanted to give a heads up in case there's a bug before anyone else causes themselves unnecessary headaches with an update


Offline acejavelin

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Re: A203 Voice Mail System Link Down on newest version 6.2 SP2 (6.2.5.80)
« Reply #1 on: April 19, 2017, 10:45:57 PM »
We have done 8, maybe 10 customer systems, haven't had a trouble ticket yet...

Offline jtsmith

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Re: A203 Voice Mail System Link Down on newest version 6.2 SP2 (6.2.5.80)
« Reply #2 on: April 24, 2017, 01:02:03 PM »
We've been using the USB upgrade thru the Admin Portal login and have had no issues. Someone told us to use the TFTP option but have never tried it.
We have always licensed the controller first before the upgrade, haven't tried w/o licensing so don't know if that could cause an error. 


 

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