Author Topic: DEE from multiple extensions  (Read 800 times)

Offline PrimaHealthIT

  • Contributer
  • *
  • Posts: 7
  • Country: us
  • Karma: +0/-0
    • View Profile
DEE from multiple extensions
« on: March 31, 2017, 10:22:21 AM »
Is it possible to use DEE or any other method to do the following:
Call single extension>forward to multiple extensions>then those extensions forward to cell phones if not picked up internally?
Any help would be greatly appreciated. TIA.


Offline dwayneg

  • Hero Member
  • *****
  • Posts: 612
  • Country: us
  • Karma: +29/-1
    • View Profile
Re: DEE from multiple extensions
« Reply #1 on: March 31, 2017, 04:39:34 PM »
Depends on how many cells you want to use it for.  There's space in DEE for Mobile, Mobile 2, Home and Home 2, so theoretically you could ring 4 external devices (by calling cell 3 & 4 Home and Home 2).  With what you describe I think you'd need to break the chain of forwards maybe. I don't think a sys fwd for ext 100 to 101 will hit the DEE for 101.  If that's the case use a CRA to break the fwd path: 100 fwd to CRA 200, maybe say "please wait while I try to locate someone for you" or just use no recording.  CRA 200 would use TIME OUT in DIGIT TRANSLATION to send call to the phone or phantom 101.


 

Sitemap 1 2 3 4 5 6 7 8 9 10