Author Topic: Call Backs Not working  (Read 700 times)

Offline brogerson

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Call Backs Not working
« on: January 05, 2017, 11:39:36 AM »
Upgraded a site to 8.1 and now Call backs are not working,  I can see the Callback Request in the Client but the Outbound call is not being made.

The Request Time Column in the Call Back window is Blank,  when I tested call back in my lab the Request time should have the time the call will be made to the agent.


 

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