Author Topic: Mitel 5312 - Firmware update issue  (Read 3667 times)

Offline GeoHolz

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Mitel 5312 - Firmware update issue
« on: March 01, 2016, 10:04:57 AM »
Hello,

In my company we have 50 Mitel 5312 with firmware R8.0.02.01.01.01.

We have an asterisk server, firmware update works well.

Today i received 5 new phones 5312 with firmware 06.02.00.01, and when i accept the update firmware, phone show "L2 Error"and boot loop

I read on http://www.voip-info.org : In general it is important to upgrade older firmware in sequence - eg: v3 -> V4 -> V5 -> V6 etc. without skipping any releases. Failure to do this (eg: upgrading from V3 directly to V6) may brick the phone.

Where can i found the 7.2 firmware ?

Thanks,

PS: Sorry for my bad english
« Last Edit: March 01, 2016, 10:08:55 AM by GeoHolz »


Offline suicidesauce

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Re: Mitel 5312 - Firmware update issue
« Reply #1 on: April 26, 2016, 09:53:04 AM »
Please let me know if you have any luck. I have the same error on my 5312.  Mitel sucks and offers no support and the partner I talked to so far, cant get it so they say.

Offline Dogbreath

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Re: Mitel 5312 - Firmware update issue
« Reply #2 on: February 03, 2017, 09:38:30 AM »
According to other posts in this forum, SIP images aren't distributed separately any more. The best hope you've got is finding a public-facing MBG and joining the handsets to that.


 

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