Author Topic: First part of greeting cut off when calling from a cellphone  (Read 902 times)

Offline ccitechpatrick

  • Jr. Member
  • **
  • Posts: 60
  • Country: ca
  • Karma: +0/-0
    • View Profile
First part of greeting cut off when calling from a cellphone
« on: January 13, 2016, 12:52:50 PM »
System is a 3300 with a MiContact center IVR answering all the calls. All calls arrive via PRI. When calling in from another PRI or an analog line there is no issues, but when I call from a cell phone almost every time I miss the first 3-4 seconds of the greeting. Is there something I can change on the PRI to fix this or is it just a matter of inserting a pause before the greeting in the IVR?


 

Sitemap 1 2 3 4 5 6 7 8 9 10