Block "unknown caller"?

[gr8whtd0pe]

Is there any way to block callers that hide who they are? Our teleworker phones get a lot of spam calls and it's annoying.

[Tech Electronics]

gr8twhtd0pe,

You can block calls based on Outside Party Number with the base system, but not Outside Party Name. If you know what the numbers are then you just need to create a Call Routing Table and change the Call Routing Key to Outside Party Number. Then inside the Call Routing Table you would put in the 10-digit number that you are receiving calls from that you want to block.

I normally create a Call Routing Announcement that just hangs up on them after playing a message about blocked Caller ID not being accepted.

Thanks,

TE

[gr8whtd0pe]

gr8twhtd0pe,

You can block calls based on Outside Party Number with the base system, but not Outside Party Name. If you know what the numbers are then you just need to create a Call Routing Table and change the Call Routing Key to Outside Party Number. Then inside the Call Routing Table you would put in the 10-digit number that you are receiving calls from that you want to block.

I normally create a Call Routing Announcement that just hangs up on them after playing a message about blocked Caller ID not being accepted.

Thanks,

TE

Yeah, I already have that setup to block Skype phone calls and such. I was talking about the ones where they block their name and number. All it shows is "Unknown Number" on the phone and voicemail system.

Oh well.

[sarond]

I am probably wrong but I thought an 'E' blocked no digits received.

[Tech Electronics]

Sarond,

You are correct E is for no digits received.

Thanks,

TE

[gr8whtd0pe]

I am probably wrong but I thought an 'E' blocked no digits received.

Sarond,

You are correct E is for no digits received.

Thanks,

TE

Ohh... I have a E in my routing table, but it is set to route to the second table. Thats what I was told to do, send E and + through.

Should I block E then?

[dwayneg]

Often we send E through so callers who aren't sending CLID can still reach us.  But you are correct, changing the destination for E should block those calls.  For it to work, though, you need a destination...maybe a Call Routing App that immediately hangs up.