Author Topic: Forward external calls only  (Read 1433 times)

Offline OzzO

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Forward external calls only
« on: March 30, 2015, 04:14:24 AM »
Hello all,

We have a Mitel PBX system and have received a very specific user request:

Where a manager wants to receive internal calls and forward all external calls to his secretary. Is this possible?

Thanks in advance.


Offline DND ON

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Re: Forward external calls only
« Reply #1 on: March 30, 2015, 11:00:59 AM »
Sure, just enable the correct call types on the forward paths.

Offline mshimala

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Re: Forward external calls only
« Reply #2 on: March 30, 2015, 04:47:54 PM »
I agree. Go to  devices and feature codes///phones///the extension then go to forwarding path and select the FWD path and then make the changes from there.

See attachment for example...


 

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