Author Topic: Creating a new hunt group  (Read 4573 times)

Offline dwayneg

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Re: Creating a new hunt group
« Reply #15 on: September 26, 2014, 03:46:22 PM »
Gee, I think we're in troubleshooting mode now.  What happens if you remove the ringing phone from the list?  Others still don't ring? only next one rings?
Was the ringing phone first in the ext list?  Does behavior change if you move it to last?
No phones are in DND, forwarded or using Dynamic Extension, right?


Offline Tech Electronics

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Re: Creating a new hunt group
« Reply #16 on: September 29, 2014, 07:26:49 AM »
Dan231,

Try recreating your Extension list as a Hunt Group Extension List and use that P# as your member. Also, verify that the extensions that are not ringing are not manually forwarded, in DND, or have their ringer shut off [Default =398, 0]; anything other than 0 is a ring tone.

Thanks,

TE

Offline dan231

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Re: Creating a new hunt group
« Reply #17 on: October 01, 2014, 04:02:39 PM »
still testing this....

I still only get 1 phone that rings.  I created the Hunt Group Ext List and now it's a different ext that rings, but neither one was the first phone in the list.

I am being told, there is no DND or forwards on any of the phones.

Offline dan231

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Re: Creating a new hunt group
« Reply #18 on: October 01, 2014, 04:34:50 PM »
got it now.. not sure what I did differently, but it's working properly.


 

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