Thank you for the detailed response. I've edited my ports to reflect what you've posted. (I have SIP allowed, but only to four specific IP addresses)
This is what I had before
tcp/3998-4000, tcp/44000, tcp/5566, tcp/6800-6802, tcp/6880, udp/20001, udp/5004-5007, udp/6004-6261, udp/tftp