Author Topic: Is it possible to edit the programmable key name?  (Read 7673 times)

Offline dan231

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Is it possible to edit the programmable key name?
« on: June 20, 2014, 09:50:19 AM »
For example:
I have a programmable key for Redirect.  The phone lists this as "Redirect"

Can I rename that to read "Redirect x2500"

Trying to think of an easier way for users to remember what ext vm is.


Offline 619Tech

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Re: Is it possible to edit the programmable key name?
« Reply #1 on: June 20, 2014, 11:19:31 AM »
I don't think there is. I don't believe the feature code names are editable. Even if they were and you changed it to "Redirect x2500", if some else need a redirect key for, say x2501 and they used feature code 331, it would say Redirect 2500.

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #2 on: June 20, 2014, 11:57:19 AM »
Ok, thanks...just a thought anyway

Offline dwayneg

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Re: Is it possible to edit the programmable key name?
« Reply #3 on: June 20, 2014, 02:07:55 PM »
Make it a Sta Spd instead.  Name it anything you want (using 383 code or user web interface) and put the whole string under it (3312500).

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #4 on: June 20, 2014, 02:43:16 PM »
Make it a Sta Spd instead.  Name it anything you want (using 383 code or user web interface) and put the whole string under it (3312500).

Sounds great, doesn't work.  Do I have the syntax correct?
In web GUI - I created a speed dial and entered for number =  3312500

Offline acejavelin

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Re: Is it possible to edit the programmable key name?
« Reply #5 on: June 20, 2014, 03:57:50 PM »
Make it a Sta Spd instead.  Name it anything you want (using 383 code or user web interface) and put the whole string under it (3312500).

Sounds great, doesn't work.  Do I have the syntax correct?
In web GUI - I created a speed dial and entered for number =  3312500
You have to do it on the station level, this is not done from the DB Studio software... from the set enter:

383
0-9 (The BIN number you want to use for this feature)
Red to Bob (or the name you want to use entered via the keypad)
#
3312500 (assuming Bob is 2500)
#
(System responds with Sta Spd Bin #x is updated)

Then put it on a key
397
Press key you want to program
382
X (whatever BIN # you used above)

Done, the button will say

Red to Bob
3312500

« Last Edit: June 20, 2014, 04:00:53 PM by acejavelin »

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #6 on: June 20, 2014, 04:22:06 PM »
I did that on my phone and the response I get is " Use SPCL Key for Feature Codes"

Offline acejavelin

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Re: Is it possible to edit the programmable key name?
« Reply #7 on: June 20, 2014, 04:28:33 PM »
I did that on my phone and the response I get is " Use SPCL Key for Feature Codes"
In System -> Flags is "SPCL Key Required for Feature Code Entry" set to Yes? If so, you will need to change it to No.

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #8 on: June 20, 2014, 04:33:14 PM »
I did that on my phone and the response I get is " Use SPCL Key for Feature Codes"
In System -> Flags is "SPCL Key Required for Feature Code Entry" set to Yes? If so, you will need to change it to No.

Perfect!  Works. 

Offline 619Tech

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Re: Is it possible to edit the programmable key name?
« Reply #9 on: June 20, 2014, 06:40:23 PM »
Nice workaround guys!

 8)

Offline DND ON

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Re: Is it possible to edit the programmable key name?
« Reply #10 on: June 20, 2014, 06:52:51 PM »
Changing the Special Key flag probably was a poor trade off.

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #11 on: June 20, 2014, 07:13:57 PM »
Changing the Special Key flag probably was a poor trade off.

 Can you please explain?

Offline DND ON

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Re: Is it possible to edit the programmable key name?
« Reply #12 on: June 20, 2014, 10:10:59 PM »
End users frequently enter Feature Codes while trying to place calls. Without the requirement to use the Special Key, they will change the programming of their phone.

I don't have a lot of "never" or "always" rules, but I always set the flag to require use of the Special Key.

Offline dan231

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Re: Is it possible to edit the programmable key name?
« Reply #13 on: June 20, 2014, 10:30:53 PM »
Good to know.  Do you have a different suggestion to try?

Offline NTEDave

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Re: Is it possible to edit the programmable key name?
« Reply #14 on: June 22, 2014, 04:54:51 PM »
This thread is brilliant, I installed a 5000 a couple of years ago and programmed a string under a button to open a reception door and named it Door Open.

A year or so later we changed some buttons around and accidentally deleted the key, for the life of me I couldn't remember how I had named the station speed dial.

Now I know again how I did it, cheers!!


 

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