6970 reset

[irougleb]

Hi there,
Just bought a 6970 Conference phone and the seller didn't have the password. I thought I did, I tried entering 22222 and 73738 but no luck. I was thinking that I could always reset the phone by maintaining 1 and # at boot, but I just realized 6970s didn't have a dialpad... Looked trough the documentation all day and I can't find how to put this phone in Web Recovery without a dialpad.

I also tried to plug this phone to a Mitel 5000 DHCP server, but no luck. Tried the 400 too, no luck as well. Tried option 159 and 160 in the DHCP to force a new firmware, but still nothing...

Can someone help me?


btw the phone is on firmware 6.0.0.410

[bojo387]

It looks like it is SIP FW. This is from the Admin guide:

Note: For Web Recovery Mode on 6970 IP Phone:
1. Tap Settings > Advanced > Reset and choose Factory Default.
2. Open Recovery mode by pressing Directory and End button during reboot.

I hope this helps.