Upgrade from 9.7.1.110 to 9.8.1.12.01

[a.ghezzi]

Hello Hi

I have a little problem when I run upgrade in Micollab 9.8.1.12.01.

After starting upgrade I get this error

Please insert a CD/DVD with one of the following volume labels:
MSL 11.0.110.0.x86_64
MVF_6.0.0.10
MBG_11.5.2.35

Can anyone help me understand how to resolve this error ?

Thanks Alessandro

[dilkie]

how was the upgrade performed?

[a.ghezzi]

Hi all

I started the update inside Micollab with the appropriate function

Thanks Alessandro

[dilkie]

Hi all

I started the update inside Micollab with the appropriate function

Thanks Alessandro

report this to Mitel Product Support.. this shouldn't happen.

[johnp]

Do you have software assurance?

[a.ghezzi]

Yes . i have

[johnp]

Have you tried an earlier version to upgrade to? The only time I have seen this is when SWA was expired.

[a.ghezzi]

in the update memu I only have the choice of new versions. the strange thing is that this problem happened on version change 9.8 . I thinks that is impossible upgrade to 9.8 frammenti 9.7 i must used dvd\CD

Alessandro