MiVO400-callers must hear different greeting for user's CFNR and CFB

[bojo387]

I need some advice on a customer requirement.

When callers try and reach a user, they should hear different greetings for the user's CFNR and CFB settings. But the setting should allow callers to leave a voice message on the user's own voicemail box in both scenarios. (CFNR and CFB)

Is there a way to fulfill this? Especially without complicating things?

[bojo387]

I've worked out a solution but it requires an AA profile per target user as well as 2x Virtual mailboxes for the greetings. Anyway, it will be too much of a task just to have a different greeting when a user is either busy or not answering... I've managed to convince the customer that a single/general message stating the user is unavailable does the job and CFB or CFNR goes straight to the user's vm.

Locking this one up.