Hello,
The products we currently utilize - MiVoice, Micollab/Nupoint/MBG, MiCC, MiVCR.
On the US West Coast and are a very small organization with a small call center.
We have been through 2 partners over the last few years and haven't had a very good experience with their knowledge and timely handling of moves and changes.
Our current partner just doesn't seem to have enough knowledgeable staff to handle their workload.
Can anyone recommend a partner they are overall happy with?
Thank you
