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Author Topic: 15 sec drop calls  (Read 922 times)

Offline RLyon

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15 sec drop calls
« on: January 26, 2021, 10:15:30 AM »
/I added 3 new sip phones to a client who has working 5330's. 1 of the phones appears to be dropping calls after 15- 20 seconds. Any idea? Low bandwidth?
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Offline Tech Electronics

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Re: 15 sec drop calls
« Reply #1 on: January 26, 2021, 12:57:40 PM »
RLyon,

You would need a packet capture to figure out the why.

The SIP Messages will tell you why when you see them and if not it will at least narrow it down to a error or a timer that causes the a packet that causes an error.

Thanks,

TE
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Offline RLyon

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Re: 15 sec drop calls
« Reply #2 on: January 26, 2021, 03:00:11 PM »
Thanks, i will do that
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