« previous next »
Pages: [1]   Go Down

Author Topic: Change Auto attendant options  (Read 939 times)

Offline DorsetVoiceandDataLtd

  • New Member
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Change Auto attendant options
« on: December 19, 2020, 01:05:22 AM »
Mitel 3300 R4.
 Need to change options on front of house message  1 2 and 0
System has analogue lines incoming calls route to auto attendant  7778 plays system greeting but only option 0 works
Where do I change / amend options 1 and 2


Sent from my iPad using Tapatalk
Logged

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1216
  • Country: us
  • Karma: +66/-0
  • Senior Chief Grunt
    • View Profile
Re: Change Auto attendant options
« Reply #1 on: December 21, 2020, 12:04:45 PM »
Depends on where the auto attendant lives. Are you using embedded VM, NuPoint, or something else for voice mail?
Logged

Offline DorsetVoiceandDataLtd

  • New Member
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Change Auto attendant options
« Reply #2 on: December 21, 2020, 01:25:57 PM »
Not using embedded or multi level as both blank, I can access system greeting via administrators mail box 9999
When I dial VM group 7779 plays greeting
When option 1 or 2 I get nu tone.

Any ideas


Sent from my iPad using Tapatalk
Logged

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1216
  • Country: us
  • Karma: +66/-0
  • Senior Chief Grunt
    • View Profile
Re: Change Auto attendant options
« Reply #3 on: December 21, 2020, 11:02:49 PM »
Can't really help until you tell us what system/device the auto attendant is on.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10