Night Mode

[Steven1978]

Working with Office 250. Need some info about the night mode. I have created four Phantom. 1104 Night Mode, 1105 1st night person, 1106 2sec night person & 1107 3rd night person. I used 1104 a main night call ext. with forwarding path to 1105, 1106 & 1107. I have tested the night mode feature and only get call to the 1st night person.. Is there a timer for this feature? Would like to make all 1105, 1106 & 1107 ring with in a few sec of each other. if possible

Steven

[Tech Electronics]

Steven1978,

I don't think this is going to work the way you want with how it is setup. You are using System Forwarding Paths, which can work, but you would have to change the System Forwarding Initiate and System Forwarding Advanced Timers.

These are system wide timers for all calls using System Forwarding; like to Voice Mail.

What I would do is send the calls to a Hunt Group and then setup your timers and such in there to make this work the way you want.

Hunt Group xxxx
First Member: 1104 [No Answer Advance Timer: this is the time used to advance to the next member]
Second Member: Extension List 1: 1104 and 1105
Third Member: Extension List 2: 1104, 1105, and 1106
Fourth Member: Extension List 3: 1104, 1105, 1106, and 1107
Recall Timer: This is the timer used to send the caller out of the Hunt Group.

Recall to whatever you want, even the last Extension List 3 if you just want to keep ringing all 4 until someone answers. If you want it to go to a mailbox then just set Recall to a Call Routing Announcement that goes to that mailbox.

Thanks,

TE

[Steven1978]

Sorry forgot to say that 1104 is night mode ext. and it is forward to a cell phone. I have also set up the 1105, 1106 & 1107 also to cell phones.

I did try the way you said and it did not forward call to the cell phones.

[DND ON]

This is exactly what Dynamic Extension Express (DEE) is designed for.

[Tech Electronics]

Steven1978,

I have to agree with DND ON just get rid of 1005, 1006, and 1007 and create a User for 1004 that goes to all of those cell phones. Also, if they don't answer you can send it to mailbox 1004 and setup Unified Messaging to e-mail or go old school and use remote notification to each of the cell phones; that last part was a joke by the way.

Thanks,

TE